Not Acceptable!

  • Resolved alexc22

    (@alexc22)


    6 years, 2 months ago

    Hello,
    Whenever somebody makes a payment via the link above (on the stripe checkout page) the next page they see is as follows:

    Not Acceptable!

    An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

    The weird thing is that the payment actually does go through (I can see it in my Stripe account).

    Any idea why this is happening and why it’s not just sending the user to the payment confirmation page (as I have in settings)?

    Thanks,
    Alex

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Adam Lea

    (@adamjlea)

    6 years, 2 months ago

    Hello @alexc22

    Error 406 Not Acceptable is generally caused because a request has been blocked by Mod Security. Mod Security is an open-source firewall solution often applied to web servers.

    Please contact your web host to resolve the issue by removing the restrictions and things will then work properly.

    Regards,

    Adam Lea

    (@adamjlea)

    6 years, 2 months ago

    Hello @alexc22

    As it’s been a few days, I’m going to mark this resolved for now.

    Should you still require support, please reach out again.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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