Not all products syncing

  • Resolved lois98

    (@lois98)


    6 years, 4 months ago

    Hi there, so I have a problem on my website where it won’t sync some of my products to my Facebook shop and next to the products in woocommerce it will say this:

    Notice: Undefined property: stdClass::$id in /usr/www/users/maritcjmhy/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php on line 2832 Not Synced

    But when I look at the code it says” if ( $body && $body->id )” What does this mean?

    Can anybody help me with this as it is affecting the business by not having all the products seen on Facebook?

Viewing 1 replies (of 1 total)
  • SkyVerge

    (@skyverge)

    6 years, 4 months ago

    Thanks for reaching out about Facebook for WooCommerce! I’ll be happy to help.

    Our team has recently taken over support and development for this extension, and there are a few known issues related to product syncing that we are actively working on getting resolved. We will have a release coming out soon (this should happen over the next several weeks) that will address many of these issues. In the meantime, I would love to see if we can find a way to get this working for you!

    Could you please send over your system status so I can get a better idea of what might be going on? You can grab it by going to:

    WooCommerce > Status and clicking on Get system report.

    Could you also send a screenshot showing where you’re seeing this error?

    If you’d prefer to send this to me privately, you can open up a support request at our website:

    https://www.skyverge.com/contact/

    We’ll be happy to help you from there!

    Thanks,

    Jennifer

Viewing 1 replies (of 1 total)

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