Not Blocking

  • Larry

    (@tippy)


    4 years, 8 months ago

    3 stars because it works with some blocking. Using the free version I have blocked quite a few IP’s and most of them get blocked but some do not. I have put in the IP and reason, I don’t understand why we have to put a reason down. The only thing is you have to or it won’t take. You can put gibberish there and it will take. Anyway, I see visits being recorded on my site the same day and days afterward after putting in the IP to block. And Wordfence shows nothing for being blocked. Not good.

    • This topic was modified 4 years, 8 months ago by Larry.
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  • Plugin Support WFAdam

    (@wfadam)

    4 years, 8 months ago

    Hello @tippy and thanks for sharing your thoughts about Wordfence!

    We’d love to help solve your issues but you haven’t asked for any help and forum rules prevent us from doing so in the reviews section. If you want help please post a question in the forums and our staff there can work with you to solve the issue. I checked and can’t find a support request from you.

    Wordfence Support Forum:
    https://ww.wp.xz.cn/support/plugin/wordfence/

    From how you described your issue with some IPs getting blocked, it could be a few things, but I would first like to look at a diagnostic (If you open a forum thread, I would be more than happy to assist you). You mentioned seeing visits to your site but not in Wordfence, which leads me to think these site hits actually aren’t making it to the site, as Wordfence will log all Security hits to the site. Are you by chance using Google Analytics to see these hits? They could be Ghost-Hits but I would like to help you in the forums!

    We also have some excellent documentation on IP Blocking here:
    https://www.wordfence.com/help/blocking/#ip-address

    As for your feedback on the Block Reasons, we are always looking for user feedback to improve Wordfence. You can always open a forum thread about your suggestion or email us directly at feedback @ wordfence . com with your suggestion. We have a lot of features that are added and changed with requests from our userbase.

    Thanks again! We appreciate your feedback!

Viewing 1 replies (of 1 total)

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