Not Detecting Correct Location

  • raviac

    (@raviac)


    7 years, 5 months ago

    Hello,

    First of all thanks for the Great plugin. It worked well on my demo server, but not on live server. I will be changing the pricing based on location. Price changing works fine on demo link (http://demo-wordpress.hackerearth.com/recruit/pricing/) but not on live(https://www.hackerearth.com/recruit/pricing/). While checking the backend option i got the below error.
    Real client IP (detected without the plugin): Failed: error This IP is detected within the browser, so reverse proxies of the server are not affected.

    Please let me know is there anything you can help from your end to resolve the issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Benjamin Pick

    (@benjamin4)

    7 years, 5 months ago

    Indeed this sounds like a reverse proxy configuration issue. I don’t know why the “real client IP” detection doesn’t work in all browsers but you can go to whatismyipadress.com or similar to get it. If this doesn’t help, copy the entire page of the reverse proxy debug panel.

    Benjamin Pick

    (@benjamin4)

    7 years, 5 months ago

    (BTW: Price change as consequence of geodetection is probably not legal in the EU but I don’t have a complete overview over all relevant laws and countries.)

Viewing 2 replies - 1 through 2 (of 2 total)

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