not displaying

  • Resolved szilard21

    (@szilard21)


    1 year, 7 months ago

    I hope this message finds you well.

    I am experiencing an issue with the calculator plugin on my website. Although the plugin is installed and embedded, it is not displaying anything on the front end. I even duplicated it and re-embedded it, but nothing shows up.

    The calculator is supposed to appear under the “Weboldal kalkuláció” heading at the following link: https://marketingsolutions.hu/weboldal-keszites, but it remains invisible.

    Could you please assist me in identifying the cause of this issue and provide a solution?

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • James StylemixThemes

    (@jamesstylemixthemes)

    1 year, 7 months ago

    Hi @szilard21,

    Thank you for reaching out!

    I visited the page you mentioned and noticed some errors in the browser console: View here.

    It’s not clear how the issue is being caused, so I would suggest clearing the cache on your website and the server. If possible, you can temporarily disable caching and optimization plugins to troubleshoot the issue.

    Additionally, you might want to try switching to another theme to see if the problem is related to your current theme.

    Please let us know if the above methods help or not.

    Best regards,

    Thread Starter szilard21

    (@szilard21)

    1 year, 7 months ago

    Unfortunately, it didn’t help 🙁

    Plugin Support mgordon7

    (@mgordon7)

    1 year, 7 months ago

    The calculator form might not appear on the front-end if there are incorrect settings within the form. To address this, I recommend reviewing all the form settings and ensuring values are correctly assigned to each element of the calculator form. It’s important to review the logic of any conditions you have set up as well, especially if conditions are present.

    If you find it necessary, you may need to reconfigure the settings and values for the calculator form elements from scratch.

    Can you just create a simple form and test it on new page by temporarily deactivating all of yoursite’s extra third-party and caching plugins as well?

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

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