Hi can you tell us when that happen? What is your last used version, do you update plugin? Is previous version ok?
Also please tell us is that happen on existing or some new website. Is shared hosting or dedicated server? Do you use proxy or Cloud Flare?
All of this data is immportant for us.
Thanks!
I dont remember updating the plugin, but is possible. I first installed plugin about 2 months ago and it worked perfect, no problems. I am now using current version. This is on an existing website on Godaddy hosting. No proxy, no cloudflare.
Thanks
Please, try to reinstall plugin.
We check on 72 our websites where use our plugin and can’t find a problem. If after reinstallation problem still exists please, contact us directly via our website http://www.creativform.com to we can give you full free support and see where is a problem. We will help you to solve this and made new version.
Thanks!
Ok, We’ve tried uninstalling the plugin and reinstalling it and the same problem exists. I will send you a message from your website. If you don’t see it in the next hour, please message me back here. Thanks
Hello,
We respond on your email, made new update, notify you via same email and not get feedback.
Please replay to we know if new relese made any changes and fix problems.
Thanks!
I am very sorry for not responding sooner. I tired what you suggested, I deleted the plugin and reinstalled with the new version, but there was no change. The same problem exists. Anything else I can try??
Please made one account for us on your wordpress and send to our email address what you have to we can see closer inside plugin.
We can’t find that issue on other sites. Also give us your IP address VIA EMAIL to we can simulate the problem.
Thanks!
With version 3.x all problems with city are fixed and solved.
