• Resolved designrox

    (@designrox)


    Hi, I am getting the following message when I try to back up my site: Job “Backup” has started, but not responded for 10 seconds. Please check information.

    So then I click on information and I see this:

    Server self connect 	
    Not expected HTTP response:Status-Code: 403
    Date: Fri, 15 Jul 2022 00:07:44 GMT
    Server: Apache
    Content-length: 318
    Content-type: text/html; charset=iso-8859-1
    Content: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>403 Forbidden</title> </head><body> <h1>Forbidden</h1> <p>You don't have permission to access this resource.</p> <p>Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.</p> </body></html>

    How can I get this to work? Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @designrox
    HTTP code 403 means that the hoster has blocked your wp-cron.php file(this is WordPress schedule system) so BackWpup can’t work correctly.
    Please use alternative cron to workaround this or better, contact the hoster and tell them to resolve the issue for you!

    To use Alternative Cron:
    `modify <strong>wp-config.php</strong> ( you can find this file in your root directory ), and <strong>BEFORE</strong> the line:
    <strong>/* That’s all, stop editing! Happy blogging. */ </strong>
    add this line:
    define('ALTERNATE_WP_CRON' , true );

    Hope that helps! ^^

    @designrox
    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/#new-post

Viewing 2 replies - 1 through 2 (of 2 total)

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