Not found images

Hi Kezily (@kezily)

I believe this is probably related to the auto-optimizing routine we use for images. It sounds like maybe you’re on server which bypasses the WordPress 404 handling for static resources, which is often the case with Nginx servers. We have handling built in to the plugin that allows for this, however it may be that our system hasn’t detected this condition and so it hasn’t added the extra code to the web pages.

I’d be happy to investigate further. First, I’d ask for the domain name that you’ve installed the plugin to. With that, I can launch an investigation on our end here to see if that is the case.

Best regards,
Brandon Devnich
Pegasaas

Hi Kezily,

I think it could because the number of image optimizations has exceeded the amount included in the Guest API (100). But that said, we should still cache an unoptimized copy of the image in our folder. Right now, it looks like a placeholder (blank) image is being saved in some cases:

https://belyoung.com.br/wp-content/pegasaas-cache/wp-content/uploads/2021/03/Post-site-2-650×427.jpg

Although there is an original available:

https://belyoung.com.br/wp-content/uploads/2021/03/Post-site-2-650×427.jpg

I’ve reset the number of image optimizations for this site, regardless. You’ll need to manually clear/reoptimize the blank images from the “Cache” tab.

Here is an example of where you’d go in the Pegasaas dashboard:

https://prnt.sc/11rncpc

If you continue to experience this, please reach out to me via our contact page at pegasaas.com/contact/ so that we can launch a more in-depth investigation.

Sincerely,
Brandon Devnich
Pegasaas