Sorry about the issues. Which form are you asking about specifically? The popup form or the newsletter sign up form in the sidebar?
Thanks!
Hey Andy. Actually neither of the forms create leads in LeadIn. The only form that creates leads on that site is the one on the Contact Us page.
Do you have a non-404 page to test those same forms on? If you look at the Javascript there’s an error, so it could be that the 404 page template is breaking Leadin.
I’m sorry. What do you mean by a non-404 page?
I just meant a real, working page on your site. When I go to http://gen273.com/test I see…
Not found, error 404
The page you are looking for no longer exists. Perhaps you can return back to the site’s homepage and see if you can find what you are looking for. Or, you can try finding it by using the search form below.
Also, if you could create me an administrative login for your WordPress site and also send over FTP information that’d really help me debug this much faster.
Haha! Duh. Sorry about that. That page is now live.
I have also added you as an admin. You should receive an email to the address you submitted in the contact form.
Thanks for your help Andy!
Hey Andy,
Were you able to take a look at my site? Just curious. No rush. I just have people filling in forms with no leads being generated.
Thanks again for your help!
Hi Jonathan – not yet and sorry for the delay. We’re trying to push out a new version of the plugin this week so I’m admittedly behind on my support tasks. There’s no reason to even build out LeadIn though unless we have people using it who love the product, so I’ll take a look at it today for you and circle back. Thanks for your patience and support.
So I isolated this to the setting in Ninja Forms for “Submit via AJAX (without page reload)?” being toggled on. When that setting is toggled off, Leadin works as intended. I didn’t realize Ninja Forms had a setting for Ajax submissions. We’re in the process of rewriting our form parsing script so I’ll make sure to pass along this use case to our developer working on that rebuild.
In the meantime if you toggle off that setting Leadin should start to work as intended.
Thanks for bringing this to our attention. Hopefully we can get Leadin working with Ajax-enabled Ninja Forms again soon.
Hey Andy,
Thanks for the reply. I’ll need to wait for the update to fix it. I need Ajax on those forms.
Thanks for your help.