Not getting 2-step verification e-mail!

  • Resolved evrong01

    (@evrong01)


    4 years, 11 months ago

    Hi,
    My 2-step verification plugin worked previously. I have not changed anything recently.

    However, today, it is not sending me the verification e-mails! It is definitely sending to the correct e-mail address, because it shows the e-mail address it is being sent to.

    An email with a verification code was just sent to ••••••••••…

    I tried several times, different browsers, it is not in my junk/spam folders.

    PLEASE help!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author as247

    (@as247)

    4 years, 11 months ago

    Email will be send using wp function, then you that need make sure wp can send email. Please try to forget password if you are able to received email to reset pass or not?

    You can try some smtp plugin and send email via smtp

    In case you just get lock down, login using admin account, there will be recovery option for you.

    Let’s me know if you can still received others email from your site but not wp2sv.
    If you not able to received any email from your site, then just check your send mail option, there are many plugin help to configure send email via smtp or via third-party service like AWS SES, Mailgun, Sendgrid,…

    Thread Starter evrong01

    (@evrong01)

    4 years, 11 months ago

    Hi, I managed to login via upload of the verification file. I am still not sure why it didn’t work. A different 2-step verification plugin does work and is able to send e-mail.

Viewing 2 replies - 1 through 2 (of 2 total)

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