not getting emails

  • Resolved sshahid12

    (@sshahid12)


    3 years, 2 months ago

    Hello,

    I downloaded this plugin i wanted to know how do we prompt closing conversation and when is the conversation emailed to the specified email?

    is every conversation emailed even if the person starts and leaves it hanging?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author QuantumCloud

    (@quantumcloud)

    3 years, 2 months ago

    Hi,

    The 1st question is not clear. This is a ChatBot so there is no need to close a conversation.

    The conversation is never emailed to a email. But with the Pro version you can check the conversations on the WordPress dashboard.

    User can choose to email you using the Send a mail feature from the Start menu.

    Thank you

    Thread Starter sshahid12

    (@sshahid12)

    3 years, 2 months ago

    what i meant by closing conversation was like ending with a bye or something i don’t see that question there.

    is there a way to know when a person interacts with chatbot?

    how can we get stat information about the interaction from the chatbot.

    Plugin Author QuantumCloud

    (@quantumcloud)

    3 years, 2 months ago

    1. This is a ChatBot so there is no need to close a conversation. However, the Pro version has a Good bye feature which can also sends the transcript to the user.

    2. The conversation is never emailed to a email. But with the Pro version, you can check the conversations on the WordPress dashboard.

    Thanks

    Thread Starter sshahid12

    (@sshahid12)

    3 years, 2 months ago

    Thanks a lot for your support!

    Plugin Author QuantumCloud

    (@quantumcloud)

    3 years, 2 months ago

    You are most welcome!

    Many thanks for your valuable feedback.

Viewing 5 replies - 1 through 5 (of 5 total)

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