Support team helped

  • mkarthick

    (@mkarthick)


    7 years, 12 months ago

    When imported the second demo, it just overwrites the first demo contents and the menu looks like this http://prntscr.com/ju0iww and the first demo contents are not replaced.

    • This topic was modified 7 years, 12 months ago by mkarthick.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author oceanwp

    (@oceanwp)

    7 years, 12 months ago

    Hello, it is written that when you import a demo, you need to import it on a clean WordPress install to avoid this kind of problem. If you want to import another demo, you need to use the Database Reset plugin to remove everything, then you can import a demo again.

    drazon

    (@drazon)

    7 years, 12 months ago

    @mkarthik are you serious? You rated this theme 1 star just because you didn’t understand how the importer works?

    Thread Starter mkarthick

    (@mkarthick)

    7 years, 12 months ago

    So if we have already have any datas in our site, importing the demo contents will break everything???

    Theme Author oceanwp

    (@oceanwp)

    7 years, 12 months ago

    If you import a demo several times, that will import the menu and widgets several times, you will have this problem with all themes that allow you to import a demo.
    A demo is a site, so when you import it, it becomes your site.

    But if you want to import the same demo and you already have content that you cannot delete by resetting your site, go to Appearance > Menus, delete all menus, go to Appearance > Widgets, delete all widgets and re-import the same demo, not another demo, otherwise, the two demos will have conflicts.

    • This reply was modified 7 years, 12 months ago by oceanwp.
    Thread Starter mkarthick

    (@mkarthick)

    7 years, 12 months ago

    ok thank you.

    Theme Author oceanwp

    (@oceanwp)

    7 years, 12 months ago

    You’re welcome and thank you for changing your rating, I appreciate.
    Feel free to ask me for help when you have a problem like this, every problem can be solved 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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