• Resolved burban94

    (@burban94)


    @isaumya I’m trying to log into the plugin with Cloudflare but it is still not logging in. I’ve changed my Cloudflare global API Key and Token, but still not working. Is there something wrong with the plugin? Could it be a caching issue?

    • This topic was modified 2 years, 8 months ago by burban94.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor iSaumya

    (@isaumya)

    Hi @burban94,
    Can you share some screenshot of what iss you are you facing?

    Thread Starter burban94

    (@burban94)

    Thanks for replying. When I enter my global API/User token and hit Update Settings, it just comes back to the same page instead of asking for my Cloudflare domain name and letting me to Step 2.

    Relevant info:

    Domain: thehiphoppreneur.com

    Site Health: https://imgur.com/IxxGZQW

    Cloudflare active: https://imgur.com/GdisXAT

    SPCC (Won’t Log In): https://imgur.com/TBQ3SDL

    Thread Starter burban94

    (@burban94)

    *and my Cloudflare email address. I don’t show an error message or anything. It just loops back to the login page.

    Plugin Contributor iSaumya

    (@isaumya)

    So, you are unabel to select the domain name? Can you set the log verbosity to HIGH under the advanced tab of the plugin settings and then try doing the same with global API key.

    Finally if it fails, download the log and share that so that I can see what CF API responded with.

    Thread Starter burban94

    (@burban94)

    Correct. I don’t see an option to choose a domain name. It just reloads and stays the same. See here: https://imgur.com/ihSvkTS

    I can’t get pass logging in CF so I don’t know where to find the log file.

    Plugin Contributor iSaumya

    (@isaumya)

    OK. Can you check the debug.log file inside your /wp-content/wp-cloudflare-super-page-cache/your_domain_name.com/ folder? Please share the content of that file.

    Thread Starter burban94

    (@burban94)

    No debug file inside that folder. Only two files and folder with one file.

    Only nginx.conf with contents: location ~* .(xml|xsl)$ { add_header Cache-Control “no-cache, no-store, must-revalidate, max-age=0”; expires -1; }
    location /robots.txt { add_header Cache-Control “no-cache, no-store, must-revalidate, max-age=0”; expires -1; }
    location /wp-cron.php { add_header Cache-Control “no-cache, no-store, must-revalidate, max-age=0”; expires -1; }
    location = /wp-content/wp-cloudflare-super-page-cache/thehiphoppreneur.com/debug.log { access_log off; deny all; }

    index.php with contents: <?php // Silence is golden

    purge_cache_queue folder with index.php with contents: <?php // Silence is golden

    Thread Starter burban94

    (@burban94)

    Plugin Contributor iSaumya

    (@isaumya)

    Can you please fully uninstall the plugin and delete it from WP Admin > Plugin setion and reinstall the plugin as fresh?

    Thread Starter burban94

    (@burban94)

    I’ve done everything possible and still not working.

    I removed my domain from CF and re-added it, and the same issue. I know CF is the issue because it’s not working on other WP cache plugins either. I really don’t know what to do at this point. Everything seems fine in CF-No page rules, cache rules, respect origin cache, etc.

    Plugin Contributor iSaumya

    (@isaumya)

    Can you share the Cloudfalre account screenshot?

    Also can you confirm that you are not using a meber cloudflare account and instead using the main original super admin login detils?

    Thread Starter burban94

    (@burban94)

    It’s working now. CF took a couple of days to fix whatever issue I was having with my account.

    Plugin Contributor iSaumya

    (@isaumya)

    That’s great. Godd to know that everything is working great on yoru end now.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Not Logging In’ is closed to new replies.