Not multilingual

  • Resolved tommaso78

    (@tommaso78)


    6 years, 9 months ago

    Hi,
    the link is about the English version of the FAQs.
    Two problems:
    1) the shortcode loads ALL the FAQ Italian+English. Also, the Italian ones that have not been translated. On this page, we should have only the ones that have the selected language.

    2) Autocomplete: if I use it shows results, I click on the result and get the error: nothing found

    3) Search. Autocomplete disabled. I search for a term like “race” and I get the result in ITALIAN not the translated one in English. So it searches in English but retrieves the results in ITALIAN…

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • etoilewebdesign

    (@etoilewebdesign)

    6 years, 9 months ago

    Your Italian and English FAQ pages seem to be using different page templates. The English one has nothing in the sidebar and a contact form below the FAQs as well as more FAQs below that contact form. Your Italian one has stuff in the sidebar, including more FAQs, and no form underneath.

    First, try removing the FAQs from the sidebar and everywhere else, to make sure they aren’t conflicting. You only want to have one set of FAQs on your page.

    Also, make sure you use the exact same page template for both pages.

    It might also be related to the issue here: https://wpml.org/forums/topic/why-are-my-custom-post-types-displayed-in-all-languages/

    Thread Starter tommaso78

    (@tommaso78)

    6 years, 9 months ago

    Thanks for your reply.
    The problem is not the template as I get the same result on a plain page
    http://www.s1trail.com/en/faq1/http://wor italian
    The problem seems to be on the Suppress filters issue.
    From the post you linked above I don’t understand what code exactly to add, as is referred to portfolio and categories.
    What should I add in Functions.php?
    Thanks for your help!
    Tommaso

    etoilewebdesign

    (@etoilewebdesign)

    6 years, 9 months ago

    Hi tommaso,

    Perhaps there is something that can be changed in our plugin code instead. I’m not an expert with WPML, so I don’t know what that might be. I can tell you that are custom post type and taxonomies are registered correctly. I can also tell you that the two files that handles the search functionality are Display_FAQ_Search.php in the Shortcodes folder and Process_Ajax.php in the Functions folder. Perhaps you can create a thread on that WPML support forum and, if necessary, share the code of our search with them, and see if they have any suggestions for how to integrate their filters to help in this case.

Viewing 3 replies - 1 through 3 (of 3 total)

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