Not receiving change password e-mail | ww.wp.xz.cn

Resolved nomadic44
(@nomadic44)

6 years, 10 months ago

Hi, I forgot my password and when I click “Lost my password” and provide my e-mail address, I get no response. I have tried multiple times and keep checking my spam folder and nothing. Help!

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Moderator t-p
(@t-p)

6 years, 10 months ago

Try reviewing this help guide: http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

Thread Starter nomadic44
(@nomadic44)

6 years, 10 months ago

Thank you for the reply, but that seems to address a different issue. I’m trying to reset my password. I’ve now gotten responses from WordPress, but the link they keep sending me gets a 404 error.

Moderator t-p
(@t-p)

6 years, 10 months ago

As described in this article, in WordPress, there is more than one way for Rsetting Your Password . Find the one that’s right for you and use that.

Thread Starter nomadic44
(@nomadic44)

6 years, 10 months ago

This is all well beyond my skill level. Doesn’t WordPress have support? All I want to do is get a new password so I can get in and update my site.

Thread Starter nomadic44
(@nomadic44)

6 years, 10 months ago

I got in. Thanks again for the help.

Moderator t-p
(@t-p)

6 years, 10 months ago

Glad it’s sorted 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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In: Fixing WordPress
6 replies
2 participants
Last reply from: t-p
Last activity: 6 years, 10 months ago
Status: resolved

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