• Resolved markus1710

    (@markus1710)


    Hello,
    i don´t receive mails , no admin email and no user feedback,
    where is the bug?
    thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @markus1710,

    Trust you are keeping well today.

    Could you kindly confirm if emails are functioning properly on your WordPress website? To verify, please attempt to reset the password for your admin account and check if a password reset email is sent successfully.

    Can you please confirm the Forminator notification emails are generated using an Email Log plugin? I hope the following plugin comes in handy: https://ww.wp.xz.cn/plugins/email-log/

    Additionally, can you please share an export of the form so that we can take a closer look at the issue? Please share the export using Google Drive or pastebin.com in your next response. I hope the following guide helps: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    We look forward to hearing back from you and help you debug the issue further.

    Kind Regards,
    Nebu John

    Hi @markus1710

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Kind Regards,
    Kris

Viewing 2 replies - 1 through 2 (of 2 total)

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