See my (unnecessarily long) explanation of the emails EBD sends at this thread:
https://ww.wp.xz.cn/support/topic/change-who-the-email-is-sent-from/
If that’s not it for you then you need to tell me if you’re ’email’ or ‘both’, what your shortcode is, and a link to your page.
Hi dtynan,
I’ve changed the From field, but still didn’t get an email.
Right now we are using “both” method.
You can see the form here:
http://blog.accela.asia/2017/04/5-ways-build-tech-integrated-finance-function/
This is the shortcode:
[email-download download_id="421" contact_form_id="400"]
Thanks,
Lord
Sorry, just changed the method to just ‘Send Email’.
I just tried your page and I received two emails:
One email came from “[email protected]” and it had a link to the PDF download, which I clicked and it displayed properly (a 2-page PDF with a table of processes, departments, and comments). That all looks correct & looks like it’s working fine.
The other email came from “[email protected]” and it had no content in the email and the subject line said “[your-subject]”. I have no idea what this email is, but it might be related to the fact that I checked the checkbox agreeing to be added to your mailing list. Not sure.
Anyway, looks to me like the EBD stuff works fine.
