Not Receiving Email Notification

Hi @friendsofsandramorgan

I hope you are doing well today.

1. Can you check in your form email notification if the email is correct or if that email notification is set up?
2. Can you check your spam folder?
3. Does your SMTP settings are correct if you use any SMTP plugin?
4. Can you please check if an error is being logged? An Email log plugin like Email Log can help you with this -> https://ww.wp.xz.cn/plugins/email-log/

Please do note that in general, the Forminator plugin only initiates the action of sending the email, It is your WordPress site that will be sending the email.

Having that in mind, WordPress uses the “wp_mail()” function which in most cases simply uses the standard PHP “mail()” function. However, depending on hosting settings sometimes you will need additional plugins like SMTP:
https://ww.wp.xz.cn/plugins/easy-wp-smtp/

Please let us know does your site uses any SMTP plugin and if not, consider installing the above, configure it, and see if that helps.

Kind Regards,
Kris