Not receiving entries

Hi there! I was told by someone that they filled up my form in the page I linked here. But the thing is, I didn’t receive anything.

I had a friend fill out the form right after finding out, and it worked… However, now I’m concerned about its reliability and whether or not it works all the time. I’m using this form for business, so it means a lot that the responses would push through.

Thank you!

The page I need help with: [log in to see the link]