Not receiving forms from aol.com mails

  • Resolved m2theick

    (@m2theick)


    4 years, 3 months ago

    Hi all,
    I’m facing a issue with aol.com mails.
    My contact form works fine, except for the fact that an aol.com mail is entered by a user. Do you have any idea where the problem could be? I have tested several recipient addresses, but as soon as the sender is an AOL address, I do not receive it, I only see it in the log.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    4 years, 3 months ago

    Hi @m2theick,

    Thank you for reaching out,

    Please check this documentation and follow the instruction kindly.

    If the provided documentation instruction does not help you fix your issue, we suggest you contact your hosting provider once for this issue.

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    4 years, 3 months ago

    Hi @m2theick,

    Since we did not get a response from your end, we are marking this thread as resolved as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

    Thread Starter m2theick

    (@m2theick)

    4 years, 3 months ago

    @shresthauzwal this issue is not fixed!
    The steps described in the documentation do not help.
    However, I rule out a problem with the hosting provider, since I tested another contact form and there aol.com addresses work as sender.
    I would really appreciate support.
    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    4 years, 2 months ago

    Hi @m2theick,

    We are marking this thread as resolved. If you need any help, please create a new support thread. We will get back to you as soon as possible.

    Regards!

Viewing 4 replies - 1 through 4 (of 4 total)

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