Not receiving Support Candy Emails

  • Resolved rh99

    (@rh99)


    4 years, 9 months ago

    I’ve never received Support Candy emails for Support Tickets (I’ve checked spam).
    I need to reset my password to access my account and product licenses, but am not receiving the password reset link. Please advise how I can access my account.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nikhil G

    (@nsgawli)

    4 years, 9 months ago

    Hello,

    Please create a guest ticket on our support page. One of our support agents will help you.

    Thread Starter rh99

    (@rh99)

    4 years, 9 months ago

    I need to log in to lodge a ticket.
    I cannot log in as I need to reset my password.
    I can’t reset my password as I’m not receiving any emails from Support Candy, so am not receiving the password reset link.
    How can I lodge a ticket about my issues logging in, without logging in?

Viewing 2 replies - 1 through 2 (of 2 total)

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