Not recognizing email address

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  • lisa

    (@contentiskey)

    3 years, 9 months ago

    you can check on the email addresses for all users in the database that is connected to your website. there is a database table called USERS which shows information like username and email address.
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    looks like your webhosting plan is ipage.
    often the database is accessible in an area of your webhosting called PHPMYAMDIN
    try this link for ipage support to find the database and USERS table: https://www.ipage.com/help/article/using-phpmyadmin
    if you need assistance to get around inside your webhosting plan, please contact https://www.ipage.com/support/contact.
    —
    after you confirm the email address and username, you can use it to login to the WordPress dashboard (WP-Admin) and/or reset the password

Viewing 1 replies (of 1 total)

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