• Resolved stacker2europe

    (@stacker2europe)


    Hi there,

    Somehow I can’t get this plugin running properly. Sometimes it works perfect, but after a while it doesn’t redirect anymore. Google console says the following:

    POST …/wp-admin/admin-ajax.php?action=rm_rainmaker_add_lead 500 (Internal Server Error)

    Does someone know how to solve this, I would be very happy with that!

    Best wishes,

    Mark

Viewing 14 replies - 1 through 14 (of 14 total)
  • @stacker2europe

    Kindly help me with the URL of your website in order to check this and try to resolve it soon.

    Thread Starter stacker2europe

    (@stacker2europe)

    It now works because I deleted all the cache and stuff, but somehow in a few hours the form won’t redirect anymore with the upper error in the Google Console:

    https://www.stacker2europe.com/b2b-downloads

    @stacker2europe

    Do let me know if that happens again. I would check the page thoroughly on my end again.

    Thread Starter stacker2europe

    (@stacker2europe)

    Hi Prathamesh,

    As expected it stopped working after several hours. Can you please take a look at it?

    Thank you very much!

    Best wishes,

    Mark

    Thread Starter stacker2europe

    (@stacker2europe)

    @prathameshp

    Have you already found a solution for my problem?

    Many thanks already!

    Mark

    @stacker2europe

    I have checked the problem being faced on your end.
    Kindly allow me some time to check this in more detail and get back to you.

    Thread Starter stacker2europe

    (@stacker2europe)

    @prathameshp,

    No problem at all! Take care!

    Thread Starter stacker2europe

    (@stacker2europe)

    @prathameshp,

    Have you already found some time to take a look? My customers are asking when they can finally enter that part of the website. It’s no problem if you don’t have a solution, but I will need to find another plugin then.

    Hope to hear from you soon!

    Take care!

    Thread Starter stacker2europe

    (@stacker2europe)

    @prathameshp,

    Any good news for me πŸ˜‰

    Best wishes!

    Plugin Author Icegram

    (@icegram)

    @stacker2europe,

    We have again checked your form and it is working fine.
    Can you please check once again?
    Let us know how it goes?

    Thread Starter stacker2europe

    (@stacker2europe)

    Hi @icegram,

    That’s because I figured it out myself and commented out the 500 server error in the PHP file…

    Take care!

    Hi @stacker2europe ..could you share what and in which file you commented out to fix this …because it has just dumped me in it with a huge client. the annoyance of testing and monitoring something for 3 days after launch ..and then it breaking all my itself after 5.

    @icegram the fact you do not address this issue when you are aware of it is not great …your product has such potential ..but your support is lousy.

    for anyone else reading this ..first thingI have done is turn off all caching. …was using WP Fastest Cache.

    Thread Starter stacker2europe

    (@stacker2europe)

    @mogmachine,

    No problem!

    It is still working perfect for several months with the following action:

    Please open: …/wp-content/plugins/icegram-rainmaker/classes/class-icegram-rainmaker.php

    In my file at line 367 you will find the following line:

    wp_die(‘Authentication failed’, ‘Invalid Submission’, array(‘response’ => 500) );

    Just comment it out, so it become:

    //wp_die(‘Authentication failed’, ‘Invalid Submission’, array(‘response’ => 500) );

    Save the file on your FTP server and that will do the job, I’ll hope…

    Take care!

    Thanks man …turning off caching still has it working 24 hours later …but also commented out the line and hopefully that keeps it running.

    Would be nice to hear from the devs on this though.

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘Not Redirecting (500 – Internal Server Error)’ is closed to new replies.