Not required fields do not work

  • Resolved Anonymous User 15238070

    (@anonymized-15238070)


    8 years, 3 months ago

    I have a field which is not required to fill, but if it is empty form do not submits – it says Invalid value for {field name} under the form.
    Can anybody help me?

    • This topic was modified 8 years, 3 months ago by Anonymous User 15238070.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author supsystic

    (@supsysticcom)

    8 years, 3 months ago

    Hello @skyweebb.

    Please provide us a link to your website, where we can see and test that contact form. Also, can you make a screenshot of problematic field’s settings from backend?

    Thread Starter Anonymous User 15238070

    (@anonymized-15238070)

    8 years, 3 months ago

    Hello @supsysticcom
    http://viaduk.lviv.ua – this is my site. And here are screenshots:
    https://imgur.com/a/rEj29.
    And one more question – it doesn’t work with seo yoast plugin – when I activate seo – the form only reloads the page

    Plugin Author supsystic

    (@supsysticcom)

    8 years, 3 months ago

    Hello @skyweebb.

    As I can see, your website is under reconstruction mode now. Please contact us via internal support. We’ll try to resolve your issue with contact form.

    Thread Starter Anonymous User 15238070

    (@anonymized-15238070)

    8 years, 3 months ago

    Hello @supsysticcom. I fixed it by myself. But thanks.

    Plugin Author supsystic

    (@supsysticcom)

    8 years, 3 months ago

    Can you tell us the reason of this issue and how did you fix it?
    Don’t hesitate to contact us if you’ll need our help again.

    Thread Starter Anonymous User 15238070

    (@anonymized-15238070)

    8 years, 3 months ago

    I am not sure about the reason, but I deleted the form plugin then installed again, created the same form and that worked.

    • This reply was modified 8 years, 3 months ago by Anonymous User 15238070.
    Plugin Author supsystic

    (@supsysticcom)

    8 years, 3 months ago

    Ok
    Maybe there’re some errors (in DB or files corrupted) appear due installation of the Contact Form for the first time.

Viewing 7 replies - 1 through 7 (of 7 total)

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