Hi @marconovo,
This sounds like you may have a conflict with another plugin or theme. Try deactivating all other plugins and switch to a default theme, like TwentySeventeen. If you’re able to save and the form appears, start reactivating plugins one-by-one until you find what’s causing the issue.
Hi,
First of all, thanks for your fast answer.
I’ve tested with WP default themes, and it worked. So i guess it’s a conflict with the theme.
Can you please tell me what can I ask to the developer to do? Any update, or code?
Thanks a lot.
Regards,
Marco
Hi Marco,
It’s hard to know what to ask about without knowing why the issue seems to be happening.
Often, when the form isn’t appearing on the frontend, it’s because a theme is overriding the_content, which blows away the form after it is appended.
However, you also say that there’s an issue with the settings not saving. I’m not sure what would be causing that, but the first place to look is in your server’s error log. Your web host should be able to help you locate it.
