not saving modifications again

  • Resolved arbremojo

    (@arbremojo)


    7 years, 3 months ago

    Hi,

    I’m coming back to you about the problem I told you about one month ago:

    When I edit the popup in WordPress > Customize, the popup displays as I want (with my modifications and so on), but when I’m not in “customize” mode, the popup loses my modifications. Of course I saved my modifications. I join you some screenshots for you to understand as good as possible:

    https://drive.google.com/open?id=1TKKRGgPNOjkDpXFvTaRQzPAscaVPk7f8

    You asked me for reactivating you credentials, I told you they were still active, but I never had news from you. And it still doesn’t work…
    Could you have some time to check please ?

    Best regards,

    Clara.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author patrickposner

    (@patrickposner)

    7 years, 3 months ago

    Hey Clara ( @arbremojo ),

    sorry for the long delay!
    It should work fine now.

    The major problem was that the default setting of the column wasn’t set. I will check this for the next update. It seems I will need to clear the options cache of the customizer before I can set the initial settings.

    One switch between two columns and one column fixed this.

    Best regards,
    Patrick

    Thread Starter arbremojo

    (@arbremojo)

    7 years, 3 months ago

    Thanks a lot Patrick, it works perfectly fine now 🙂

    Plugin Author patrickposner

    (@patrickposner)

    7 years, 3 months ago

    Hey Clara @arbremojo,

    glad it works now 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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