Zandy Ring
(@zandyring)
Automattic Happiness Engineer
Hi Nicola,
I didn’t see Stripe enabled as a checkout gateway when I check your site (and I also do not see Apple Pay). But Stripe must be enabled for checkout, in order for Apple Pay to work. Have you disabled it again? You can see the complete step-by-step instructions here:
https://docs.woocommerce.com/document/stripe/?_ga=2.79429652.1663532882.1503929416-1908353561.1482433011#section-4
Cheers!
Hello yes now i have reactivated STRIPe plugin but not showing apple pay button on Iphone 7 plus ios 10.3.3 ??
please can check
repeat i activated stripe account, and it works for crads payments
I also change theme to twenty seventh but not appear apple pay
I have the plugin EXTRA product option to make a product higly customizable hope it not interfere with apple pay ?
let me know
thanks
Hello,
I had the same problem.
Try to add the domain for apple payments again in Stripe dashboard by removing the domain you have added. Dont add the domain again before my other steps is done.
After that go to Stripe settings in Wooocommerce. Uncheck apple pay and save. After that accept the tos on stripe dashboard and activate the domain you want to use with apple pay. Once that is done activate apple pay in woocommerce stripe settings once again and click save.
Worked for me.
@jownas thanks for instructions but does not work. Probably Incompatible theme or the extra product option plugin that i use, giving customizing possibility and the Apple Pay not permit it !?!
i do not know but very strange to not have a definite solution
However now i activate it if you can try to see if on your safari or ios it is showed and let me know
http://www.nicolameyer.com is the site.
Plugin Support
dougaitken
(@dougaitken)
Automattic Happiness Engineer
Hi there @nikketrikke
Were you able to get this working at all? Extra product options might be causing a conflict.
To confirm – are you looking for the Apple Pay button when using Safari?
Thanks,
hello dougaitken
yes i suppose that extra product can make problems cause you modify the product listing at chockout
do you know if i enable the plugin but not use for a certain product if for this product the buttom will be avaialble:
reassuming
for products that use EXTRA prod plugin not available
but for product that not use it YES?
or if you enable the plugin will be deactivated the apple pay button at all ?
thanks
I TRY THIs OPTION TO VERIFY
tried to deactivate extra prod plugin or made a product without using it
but in safari of my iphone not see APPLE PAY button on cart and at checkout
nothing to do
probably not compatible also with theme or others plugin
Plugin Support
dougaitken
(@dougaitken)
Automattic Happiness Engineer
Hi again @nikketrikke
Would you be able to open a ticket on WooCommerce.com and give us some details, we’ll take a closer look at your site.
Thanks,
@dougaitken
Problem with Apple Pay Button and stripe plugin payment
yes here the site
https://www.nicolameyer.com
i’ve re-enabled the apple pay button to permit you to check something
now i have enabled also the extra product option plugin
and made a TEST product without using the option to customize vie the XTRA plugin
here
https://www.nicolameyer.com/handmade-products/leather-back-case-two-horizontal-credit-cards-iphone-7-8-olive-green/
for payment plugin to manage the Apple Pay i use this
https://ww.wp.xz.cn/plugins/woocommerce-gateway-stripe/
Plugin Support
dougaitken
(@dougaitken)
Automattic Happiness Engineer
Hi @nikketrikke
Apple Pay button is showing for me, please see this screenshot – http://cld.wthms.co/Tzyk3K
On macOS 10.13.1, Safari 11.0.1, and Safari on iPhone 7.
It does look like your theme could hide the button as everything is close together and on iPhone it is very stacked so I recommend talking to the theme developer.
I’m going to mark this as resolved as the reason for the button not showing is a third-party plugin and not a problem with Stripe – if you have any further questions, you can start a new thread.
Thanks,
ok thanks but a FINAL check can you check anothe product with extra option activated if Show the Apple APy button ?
as for example this
https://www.nicolameyer.com/handmade-products/leather-back-case-flat-iphone-vegetable-tanned-leather/
to verify if extra option could make the problem ?
thanks
not show to me on iphone 7
will try with my mac at home to test
ONLY a SILLY QUESTION:
if i do not have apple pay associated to my icloud account on mac or iphone i AN or CANNOT see apple pay button?
only customer with apple pay active can see the button or all customers can see it but cannot make the payment?
ASK YOu THIS also to know how to test the button…
thanks so much
