I tested using Firefox 1583px width and the mouse clicks were recorded OK on buttons. Is there a particular button on a page or all buttons?
Sometimes mouse clicks and touch screen taps are not recorded as the browser event can take over the AJAX call (cancel it) when navigating to a different page for example. So it can be a little hit and miss and it’s up to the browser. I don’t have a percentage on it, but most browsers most of the time record the data fine. I am interested to hear other peoples experiences on this as well.
Also, if the page JavaScript has not finished loading and you quickly click on a link, obviously the mouse click will not be recorded. So again it can be hit and miss if you’re too fast.
Stay tuned for a major release of the plugin in the next few days with an improved UI.
Thanks for a quick reply. I’ll check in with different browsers and report back. 🙂
OK. By the way, v3.0 is now available. Please try it out and let me know what you think.
No comments for 1 week. I will close this support topic now.
