Not Viewed “Scrollbox”

  • Resolved eternumx

    (@eternumx)


    7 years ago

    Hi,
    i have created scrollbox form, for one page.
    the form works, but only the administrators see it

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter eternumx

    (@eternumx)

    7 years ago

    I have try to insert a different type, but some changes are visible only for the admin.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    7 years ago

    HI @eternumx,

    Thanks for your inquiry.

    Can you please check the following:

    When choosing Scrollbox, we have an option Auto Hide (Hide the scrollbox form again when visitor scrolls back up), maybe you have activated this option and after scrolling once, user can no longer see the form, instead, you have enabled Always show for administrator option.
    I have just entered your website and seen your form, please see the screenshot https://nimb.ws/pIhmLJ
    Please try to check with incognito window and you’ll see the form appearing. If you want the form always appear then please disable Auto Hide option.

Viewing 2 replies - 1 through 2 (of 2 total)

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