Plugin Contributor
helened
(@helened)
Thanks for reporting this.
It would be very helpful if you could give us information about the kind of problems you experienced with Wassup 1.8.6 and WordPress 4.3 …like an activation error message, if any, or a screen shot of the problem.
No data is being displayed. And awkwardly, there is no error coming up either. It does show current visitors online, but no data on total visitors, charts etc.
This has happened post WP 4.3 update.
Plugin Contributor
helened
(@helened)
Try reset-to-default setting in Wassup Options.
If reset-to-default, doesn’t fix it and if you have access to Mysql/phpmyadmin, try the Mysql “REPAIR TABLE wp_wassup” command to repair and release any locks on wp_wassup that could have been left behind when the WordPress upgrade process interrupted Wassup recording.
None of that has helped.
Continues to show that same “Too fe records to print chart…” message.
Plugin Contributor
helened
(@helened)
Wassup can sometimes stop recording when an ISP changes their Mysql server setting for delayed-insert thread allocation. Try edit Wassup 1.8.6 code to remove Wassup’s use of MySQL’s “delayed insert” in visit recording.
In WordPress plugin editor, open the file “wassup.php” and find line #2797 (more than 1/2 way down the page):
$delayed="DELAYED"; //for delayed insert
and change it to:
$delayed=""; //for delayed insert
It is already set to that.
Ok, sorry. It wasn’t set to that. I just set it though, and it still continues to show that same result.
Plugin Contributor
helened
(@helened)
I don’t have another fix for you to try as yet.
It is possible that your ISP is blocking Wassup activity due to restrictive monthly quota/usage limits on their shared servers. Since a new month is about to start and monthly usage will reset, try recheck Wassup activity in the next day or two to see if it resumes visitor recording on its own.
Also, there is a new revision of Wassup coming soon that has fixes and updates for WordPress 4.x (it’s being tested now). Hopefully, this upgrade will eliminate the problem.
ok. thanks.
I do have one more question, separate from this topic. How accurate is wassup ? It shows figures almost 5 times of Google Analytics and all other analytics tools.
