not working

  • Resolved dan471

    (@dan471)


    4 years, 5 months ago

    this plugin doesnt work for me, no error while creating backup or migrating but after migrating site settings and file will missing

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Nick

    (@d4d5bh6)

    4 years, 5 months ago

    Thanks Dan for reporting this. Could you please share the logs you get after creating the backup & doing the restore?

    Thread Starter dan471

    (@dan471)

    4 years, 5 months ago

    Like I said before, I don’t run into difficulties or get any error code or messages,

    I have tired it on many site, I have even downloaded the first version, I still get the same result

    One thing I noticed is that, when creating backup, it quickly count to 100% then return back to 0% and start counting again

    Thread Starter dan471

    (@dan471)

    4 years, 5 months ago

    This plugin has worked for me before when it newly came out, one problem I encounter then was that, while recovering it says unable to connect to port 80, this happens whenever I try to move site from one host company to another different hosting company

    Plugin Author Nick

    (@d4d5bh6)

    4 years, 5 months ago

    Ok thanks Dan, we’ll investigate

    Plugin Author iClyde

    (@iclyde)

    4 years, 4 months ago

    Hi @dan471

    My kind apologies for delayed reply, I was a bit busy in the meantime.

    In particular cases your backup/restore process may be aborted by different plugin or your web server. In such cases you probably won’t see any error but more likely hanged process.

    The most common and known issue to me which could be related to your case is security plugins that blocks direct PHP execution. We have two backup methods which requires this functionality to not be blocked otherwise it may look like you describe your issue.

    Did you installed some security plugin like WordFence or iThemes Security?
    They have this option enabled by default.

    I’d recommend you to install latest v1.1.9 version of the plugin then reset your configuration to most recent defaults. You can do that in “Troubleshooting” section -> Advanced Options -> at the very bottom “Reset configuration”.

    Please do that and let me know if you are able to see any logs during your process. Once you receive any, share them with me – they’re very important for me even if there is no error.

    Thank you!

    Plugin Author iClyde

    (@iclyde)

    4 years, 4 months ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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