• Resolved trayci

    (@trayci)


    Guys – I used to use this plugin without ever having an issue – now I can’t get it to work on any site anymore.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    Hi @trayci

    I hope you’re well today!

    We’ll be happy to assist you with this but I’m not quite sure what the issue is. I understand that plugin is not working as expected but could you please describe it a bit more?

    I mean: are you getting some errors (if yes, what are they)? It doesn’t install or activate? Or it “seems to work” but doesn’t show stats in plugin?

    Which analytics are you using (still Universal Analytics or already Google Analytics 4)?

    Please advise!

    Best regards,
    Adam

    Thread Starter trayci

    (@trayci)

    Hey mate
    One of the reasons I like this plugin is its super simple and quick to set up and I have used it a few times but now when I set it up no data shows anymore on any sites I put it on and the ones that were working are no longer.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @trayci !

    Than you for the additional details and I’m sorry to hear you’ve experienced an issue.

    One additional question: when you check on Google Analytics website, does it show data?

    Please try this too: on the statistics page, does it show any data when you select different time periods from the dropdown above the first graph?

    Kind regards,
    Pawel

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @trayci ,

    We haven’t heard from you for a while now, so it looks like you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not working’ is closed to new replies.