Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support toukirwpdev

    (@toukirwpdev)

    Apologize for the inconvenience We are interested to know exactly what problems or errors you are encountering while using the plugin. Please share your issue with us. It would be appreciated if you can share a short video or screenshots of your issues.

    This will help us identify the issue and find a solution more efficiently.

    Thank you for your cooperation.

    Thread Starter EvelynWaugh

    (@wsjrcatarri)

    No issues are shown, it says Sync successfully, but my google sheet is empty.

    From google sheets this button also doesn’t work.

    You have very nice, good code + vuejs, it must be my fault somewhere. But I follow exact steps on two sites and nothing.

    • This reply was modified 2 years, 11 months ago by EvelynWaugh.
    Plugin Support toukirwpdev

    (@toukirwpdev)

    Please take a moment to review the plugin app script and trigger options to ensure that you have configured them correctly.

    We kindly request you share a short video showcasing the setup process for our plugin. This will greatly assist us in identifying any potential oversights or issues that may arise.

    Additionally, refer to the tutorial to know how to set up the plugin.

    Thank you for your cooperation.

    • This reply was modified 2 years, 11 months ago by toukirwpdev.
    Plugin Support toukirwpdev

    (@toukirwpdev)

    As well as you can verify whether any orders are currently available. In the event that there are no orders available, no orders will sync to Google Sheets.

    • This reply was modified 2 years, 11 months ago by toukirwpdev.
    Thread Starter EvelynWaugh

    (@wsjrcatarri)

    Also I notice that stripe plugin ruins with your plugin, no woocommerce_payment_complete hook.

    Plugin Support toukirwpdev

    (@toukirwpdev)

    We have addressed the order sync issue in our plugin and will release an updated version shortly. In the meantime, we would be grateful if you could share the issues in detail you have noticed with our plugin with Stripe plugin. This will help us to understand the issue and find a solution.

    Hi There,

    We sincerely appreciate your patience throughout this process. We are delighted to announce that the latest version of the plugin has been released, and we encourage you to give it a try at your convenience. We remain optimistic that this update will effectively resolve the issue you have been facing.

    However, if you encounter any further difficulties even after updating the plugin, we kindly request you to reach out to us without hesitation

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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