Plugin Author
Nick
(@d4d5bh6)
Thanks @spamiky for your feedback, however could you please give us a chance to look into it? Usually it works (see the other reviews) so there must be a specific issue why it doesn’t work on your site. We’re offering great support, and for free. Could you please open a thread in the support forum here https://ww.wp.xz.cn/support/plugin/backup-backup/? Thank you!
Thread Starter
Pablos
(@spamiky)
Hello, I don’t speak much English, so it’s difficult for me to solve something. I installed your plugin, made a backup, and then I wanted to migrate it to another installation. First, it ended with an error that the operation was taking too long. Second, it finished, but instead of a backup, there were only plugins. I’m sorry, but I need the plugin to work immediately and without problems.
[INFO] [2025-01-12 09:01:27] File replacement progress: 17000/20859 (81%)
[INFO] [2025-01-12 09:01:29] File replacement progress: 17500/20859 (83%)
[ERROR] [2025-01-12 09:01:31] Error message: Maximum execution time of 90 seconds exceeded
[ERROR] [2025-01-12 09:01:31] You can get more pieces of information in troubleshooting log file.
[ERROR] [2025-01-12 09:01:31] Something bad happened on PHP side.
[ERROR] [2025-01-12 09:01:31] Error message: Maximum execution time of 90 seconds exceeded
[ERROR] [2025-01-12 09:01:31] Error file/line: ABSPATH/wp-content/plugins/backup-backup/includes/logger.php|19
[STEP] [2025-01-12 09:01:31] Aborting & unlocking restore process…
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This reply was modified 1 year, 4 months ago by
Pablos. Reason: log
Thread Starter
Pablos
(@spamiky)
I just read your support, there are a lot of incomplete restores there. My mistake is that I have set Maximum execution time of 90 seconds exceeded. But I need a plugin that works right away and I can’t read through the clouds of pages, why the plugin doesn’t work right away. I’ll try the plugin, if it works, then I’ll solve its other settings, test it and only then put it into operation. Your plugin offers a lot of things that I need for free, but I need to be sure that the data restoration-migration will be successful. I have a great plugin for that, only the add-ons that I need are paid.
I’ll keep my fingers crossed for you.
Plugin Support
MixHa
(@mixha)
Hello @spamiky , we are happy to help, but we need a proper debug log, and the forum rules point here: https://ww.wp.xz.cn/support/plugin/backup-backup/
Please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
Share debug info with BackupBliss team
And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm
Please paste the debug code in your newly open support ticket.
Looking forward to help you finalize the site migration/restoration.
