Not working

  • Resolved nikosprl

    (@nikosprl)


    8 months ago

    Cannot change language
    Accidetally pressed the hide button and the plugin dissapeared for ever although i deactivated and reactivated

    NOTE
    The setting Hide On DesktopWhen enabled, the icon will not be displayed on desktop devices. IS OFF

    • This topic was modified 8 months ago by nikosprl.
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  • Plugin Author onetapsupport

    (@onetapsupport)

    8 months ago

    Hey Nikos, I’m Sophie from 24h Support and I’ll be happy to help 😊

    Thanks a lot for your feedback – I understand this must be frustrating, and we’d like to get this sorted for you quickly. To check this properly, it would really help if you could create a short support ticket here: https://wponetap.com/contact-support/

    If you can also include a screenshot link with https://snipboard.io/ of your OneTap dashboard and the domain where the issue happens, our team will be able to investigate and fix it for you right away. On weekends, tickets are usually handled within just a few hours.

    We’re confident we can get this resolved quickly for you.

    Best regards
    Sophie from OneTap

Viewing 1 replies (of 1 total)

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