not working

  • Resolved andrewrobo

    (@andrewrobo)


    3 months, 4 weeks ago

    Hello, i have just sent myself a test email and the email i recived does not include the tracking info

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    3 months, 3 weeks ago

    Hi @andrewrobo,

    How are you adding the tracking information to your WooCommerce orders?

    Also, in which order status email is the tracking info missing?

    One more thing — are you using any email customizer plugin (such as Kadence, YayMail, etc.)?
    Some customizers override the default WooCommerce email templates, which can hide the tracking widget.

    Let me know and I’ll help you get it sorted.

    Best Regards,
    Gaurav

Viewing 1 replies (of 1 total)

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