• Resolved carlodamo

    (@carlodamo)


    It seems that this plugin is not working yet.

    Could you check? Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jose Mortellaro

    (@giuse)

    Hi @carlodamo

    It works for me.

    Can you check if the following line is present in your wp-config.php file?

    define( ‘WP_DISABLE_FATAL_ERROR_HANDLER’, true );

    If you can’t find it, your server may not grant permission to edit that file.

    If you do find it, then there’s no way the issue is caused by this plugin. In that case, you probably have another plugin or some custom code that filters the wp_fatal_error_handler_enabled hook.

    Just to clarify: when it works properly, you simply won’t receive any email when a fatal error occurs on your website. Nothing else changes.

    I wanted to make sure you understand how it works, since you shared your website link. However, by just looking at your website, it’s not possible to debug anything.

    I hope it helps

    Best regards

    Jose

    Thread Starter carlodamo

    (@carlodamo)

    You are right!

    I cannot find the line you indicate in this server. I checked in other server we manage and I can find the line, so there is a server issue, our server does not grant permission to edit config file.

    What do you recommend doing? Add that line by hand? Would it be sufficient to add the line and not install the plugin, or does the plugin also change other elements?
    Thank you very much.

    Plugin Author Jose Mortellaro

    (@giuse)

    Hi @carlodamo

    add that line manually and that’s it.

    The plugin is only for those users who have no FTP access for adding that line of code.

    Best regards

    Jose

    Thread Starter carlodamo

    (@carlodamo)

    Jose

    mil gracias por tu ayuda!!!

Viewing 4 replies - 1 through 4 (of 4 total)

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