• Resolved unwirklich

    (@unwirklich)


    This is sort of interesting. I activated the plugin, clicked through the settings, left them as is, created a poll, posted the poll, and then the entire page it was added into via short code loaded blank. So I thought I’d try changing some settings on the theme tab, but when I tried, that tab now loads blank as well. I removed the poll from the website, deactivated the plugin, reactivated it, and I still have a blank theme settings tab. Advice?

    I run W3 cache, cloudflare, and varnish at my host (cloudways).

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter unwirklich

    (@unwirklich)

    To possibly help with trouble shooting I’ve re-added the poll to the page it was placed on orginally here: http://www.lifewithgremlins.com/poll-did-you-have-bleeding-while-pregnant/

    Thread Starter unwirklich

    (@unwirklich)

    More interesting, I just tried deactivating the poll itself, theme page is back.

    I’m having the same problem…
    If I deactivate the plugin the page is back when activated it is blank.

    At first sight I am using another theme than you so it is not a theme problem.

    Anyone who knows the solution to this?

    This is one of the pages where I have the problem:

    https://www.sixpacks.be/drank/wat-is-de-beste-belgische-tripel/

    Thread Starter unwirklich

    (@unwirklich)

    I ended up deactivating as I couldn’t figure it out. I haven’t been able to find a plugin for polls yet that functions with caching.

    Jay

    (@uscore713)

    In one of the screen snapshots (the General Settings page for the plugin) there is an option to force enable/disable operability with a detected cache plugin.

    The option is described as having the feature turned ON automatically if it detects a cache plugin, citing potential problems with some cache plugins.

    You might want to see if that option is turned on, and if so, turn it off.

    I have no experience at all with this plugin, other than going through the documentation, so I can’t help you beyond that, sorry.

    @tkama, @uscore713, @unwirklich, @kristofluyten,

    The issue here is likely a conflict with W3TC. I had the same issue when trying to use the plugin. I tracked it down to a legacy call to w3_instance on or around line 172 of the file class.DemInit.php.

    This line:

    if( defined('W3TC') && @w3_instance('W3_ModuleStatus')->is_enabled('pgcache') ) return true;

    changed to:

    if( defined('W3TC') && W3TC\Dispatcher::component( 'ModuleStatus' )->is_enabled('pgcache') ) return true;

    made the plugin work for me.

    @uscore713
    Nice call on the caching plugins, but for me the option you mentioned didn’t show until after the fix. The plugin errored out before the setting even displayed to the screen, leaving only the first checkbox and not even a label. So Likely anyone else having this problem couldn’t be helped by your well-reasoned answer.

    Jay

    (@uscore713)

    @akilez1

    Nice sleuthing. Thanks for your efforts.

    Plugin Author Timur Kamaev

    (@tkama)

    Thank for discussion. Fix it, change: w3_instance(‘W3_ModuleStatus’) to w3_instance(‘ModuleStatus’)

Viewing 8 replies - 1 through 8 (of 8 total)

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