• Resolved oguido

    (@oguido)


    Hello, nice plugin πŸ™‚

    At first I thought it wasn’t working at all. Then I noticed that if I clear the browser’s (safari) cache then it does. But if I change any of the settings of the lightbox, then again it doesn’t until clearing the cache (sometimes many times) before working again. I’ve seen there’s a topic for a similar issue

    Also, I like to point out that the captions are only working when the gallery is inside a classic block. For the gallery (gutenberg) block no captions are being shown

    Thank you very much and good work!

    • This topic was modified 7 years, 4 months ago by oguido.
    • This topic was modified 7 years, 4 months ago by oguido.
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  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi oguido,

    That actually sounds like you might have something like a caching plugin installed in your WordPress, which would be serving a cached version of your page when you visit it, which could be preventing you from seeing the latest changes you’ve made. Try temporarily deactivating any caching plugins you have to see if it makes a difference. You can also check to maybe see if you have caching at the hosting level and if this could be affecting it.

    We were not aware of any caption issues related to just the Gutenberg block. Thanks for mentioning that. We’re going to do some testing to see if there is indeed an issue. If there’s anything that needs to be corrected, we’ll take care of it and include it in an update.

    Thank you

    Thread Starter oguido

    (@oguido)

    Thank you for your answer. Actually I don’t have any caching plug-ins installed.

    πŸ˜β“

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Your browser’s cache has nothing to do with the functionality of the plugin. So, clearing your browser’s cache cannot make the plugin start working again. There is no connection there. The only thing that would be impacted by your browser’s cache is, if you make a change in the plugin (e.g. change an option), then you might not see that change right away because of the cache. Your browser’s cache would, at worst, make you see an old version of your pages and lightboxes. If clearing your cache makes the lightbox start working again, that means that something was done in the first place to make it stop working.

Viewing 3 replies - 1 through 3 (of 3 total)

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