Hi Brige,
First, I’m sincerely sorry that you have not received assistance with the issue you are encountering.
I’ve been looking through your tickets in our support system and see that all of your tickets were properly attended to by our support staff. Of your four tickets, the one that appears to be related to this issue is this one: https://cloudup.com/cvWJ8Qat0KN
Did you see Sunny’s question and response to you? We would love to help you resolve the issue but in order to do that, we need you to respond to the questions posed to you by the support staff so we can adequately address the issues for you.
Let me know if I can assist you with the issue; I’d be more than happy to resolve it for you.
Thread Starter
Brige
(@brige)
1rst ticket 07/25/15 : I created a terms of agreement link : I downloaded the page including the terms
I checked the box for it to appear on the checkout page(the checkout page has the code : download_checkout) : it redirects to the page : “book download” with the link(no button) and the price : redirecting to Paypal page.
The terms of agreement set up : I only filled the window : complete purchase text : I copied the link that appears on the book download page : redirecting to Paypal. I also tried w/the simple text.
What am I missing to do for this agreement to show on the checkout page (book download) before the redirecting link to Paypal ?
Thank you,
Your plug-in is not so easy but I would like to keep it to add features in the near future
Your reply 7/26/15 : I’m not sure I follow what you are saying at all.
Can you please tell me what it is that you do not understand ?
Thanks,
I’ll be happy to help!
Can you start by disabling the Coming Soon page on your site so that I can take a look at it? That will help me answer your questions.
Thread Starter
Brige
(@brige)
Hi Pippin,
Thank you for your reply.
I am turning off the maintenance mode. I had to work on it today in order to be able to make it public. I use a child theme. In order to keep it the way it is, I do not use wp features
I use simple links to check out. I do not need the cart for just one book.
I checked the terms of Condition box to have the “terms of agreement” displayed before checking out.I downloaded the link of the page from Media. (I used an ftp client to download it to my computer before loading it to media folder).
here are 4 features I’d like get working :
– The page “terms of Agreement” does not display.
– The credit cards companies icons do not show on checkout page even though I checked the boxes and I copied them into the theme wp-content folder in file manager) with the templates.
The purchase confirmation (w/the download link) is sent, but
– The purchase receipt is not sent.
– I would like to change the checkout button to light brown(or green). I did some research. U replied one member to look up into the style.css. Is it the place to modify it ? (w/name?or a code?)
Thank you,
Brige
What’s the URL to your site?
Thread Starter
Brige
(@brige)
Oooopps!!!
it’s tobeandnottobe.org
Thanks,
Brige
Thanks. Now where on the site can I find a purchase button for one of your products?
Thread Starter
Brige
(@brige)
Hi Pippin,
The link to get the buy button is “Book checkout”
Thread Starter
Brige
(@brige)
Could u please tell me how to get the “terms and conditions” on the checkout page ? (beside checking the box on the emails page)
Thank you,
I cannot access your site anymore since you enabled maintenance mode. Disable that and then I can assist you.
Thread Starter
Brige
(@brige)
Hi Pippin,
Trying to fix some stuff yest., I made some mess on it. I am in process of restoring it right now. Thank you for bearing w/me,
Have a great week-end,
Brige
Let me know when you’re ready for me to look at it.
Thread Starter
Brige
(@brige)
Hi Pippin, I am sure your plugin works very well. It just needs to be customized from file manager and I have no clue how to do it.
I would like a simple link (not the cart);
It seems to redirect to Paypal, but not to Amazon;
I’d like to set up the CC gateways;
For some reason that I don’t know Sandbox does not work anymore to test it;
Thank you for bearing with me,
Brige
http://www.tobeandnottobe.org
Could you elaborate on what you mean by
It just needs to be customized from file manager and I have no clue how to do it
?
What needs to be customized?
Do you want to process all sales through Amazon?
Thread Starter
Brige
(@brige)
Hi Pippin,
Have you looked at it by any chance ?
Customization :
If you looked at it, have u noticed that “book checkout” lands first on a page w/a link (I’d like to change the color of this box): then from that page : if we click on the box : it lands on the shopping cart (I do not want the shopping cart but simply the page w/the box and payment modes);
On the Styles page setting : I checked : “Only the link”.
How do I only get a link to check out without the shopping cart ?
Where can I change the color of the box ?
Thank you,
Brige
