Hi,
It’s possible that there could be an issue with your theme or another plugin causing a conflict or the cache plugin that you are using (litespeed cache)
How to test for conflicts:
The best way to determine if a theme and/or plugin is causing the issue is to:
- Temporarily switch your theme to WordPress Default theme.
- Try to reproduce the problem. If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
- Temporarily deactivate all plugins except WooCommerce.
- Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
- Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
If it does, it’s likely a conflict with your current theme or one of the plugins.
I hope this information is helpful to you.
Thread Starter
083n
(@083n)
I researched the problem thoroughly and identified the cause of the issue. It is related to the loading time of the page. Since your JavaScript loads after the document is ready, it can lead to a failure when users click on the image before the JavaScript has finished loading. If you can address this, you should be able to resolve the issue.
could you please exclude the cache rules for plugin js files? or email us [email protected] for more details
