Hi, please provide a link to a page that exhibits the issue you are experiencing and I would be glad to take a closer look.
when I launch the form in a popup window using popup maker
Is “popup maker” a plugin? If so, please provide a link to the specific plugin you are using. If it is not a plugin, please provide additional details on how the popup is created so that it can be replicated.
Thanks.
Hi,
Yes popupmaker is a plugin https://ww.wp.xz.cn/plugins/popup-maker/
But the issue happens with all kinds of popups.
On this page https://arquitexture.mx/popup-lightbox/ you can see 3 cases :
- Simple lightbox works fine inside the page for Pelé
- Simple lightbox does not work for Maradona in the popup from popup maker that should appear when you open the page
- Simple lightbox does not work for Zizou in the popup from a Gravity nested form that should appear when you click on Add player https://gravitywiz.com/documentation/gravity-forms-nested-forms
Thanks for your help
Thank you for the additional details.
SLB works with WordPress’ standard content hooks (documentation) to enable links to be displayed in a lightbox. However, these plugins appear to use their own custom methods for displaying their content, thus the links are not accessible to SLB by default.
It may be possible for these plugins to be supported by extensions. You can request an SLB extension if you would like to see these plugins supported by SLB.
That said, these “popup” plugins are basically doing the same thing as a lightbox (displaying something on top of the page’s content). Running multiple lightbox-type plugins is not recommended as it can lead to conflicts and unexpected behavior.
