• Resolved himadanties

    (@himadanties)


    We have installed your plugin, But in mobile if we click the whatsapp icon its going to whatsapp.com, I have checked the cache option still not working.

    • This topic was modified 6 years, 6 months ago by himadanties.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Divya

    (@divyatejaswini)

    Hello,

    Sorry for the inconvenience, is it possible to share the screen or to give admin access, so that our developers will try to debug the issue.

    To share any confidential information mail us at: [email protected]

    To share the screen: https://remotedesktop.google.com/support

    Thank you,
    Have a nice day

    i have the same issues, certain project page work, certain page dont

    Vicky

    (@vickymedrano)

    Hi I have the same issue. It doesn’t work on mobile if I enable the WhatsApp Web, that’s where it will send the clicks. I think the problem is that plugin doesn’t’ relay on screen size to determine if the device is a PC or a cellphone. I think the screen size would be a better approach than Javascript. I’m uninstalling but I’ll keep an eye on your plugin cause the interface is nice and clean.
    Despite the errors, thank you for your contribution to WP.

    Hello, I m having the same issue even if I uncheck or check the cache option. I m using LScache plugin for caching . When I click on whatsapp button from mobile, it opens web.whatsapp.com. Thank you

    Plugin Author bhvreddy

    (@bhvreddy)

    Hi @belanu, @vickymedrano

    please update the plugin, we just now made some changes.

    so far plugin detects the device based on HTTP User Agent. it causes issues due to the cache plugins not detecting the device.

    but now we change the way of detecting the device based on screen width.

    @vickymedrano Thank you and sorry for the late reply

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)

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