Not working in OceanWP

  • jrosalesdev

    (@jrosro4)


    7 years, 2 months ago

    I’m trying to using it on the OceanWP theme, but it isn’t working.

    When you select some addons and click on ADD TO CART, nothing more is charged in the cart, just the product.

    There is a solution for this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    7 years, 2 months ago

    Hi there,

    please, could you send to me the link of your shop page ? Thanks
    Let me know.
    Have a nice day

    Thread Starter jrosalesdev

    (@jrosro4)

    7 years, 1 month ago

    I have no online site yet, I’m testing on local.

    The problem is I can add the add-ons but at the end they don’t appear in checkout. It only occurs in OceanWP, but when I change to twenty-x all work correctly.

    Plugin Author YITHEMES

    (@yithemes)

    7 years, 1 month ago

    Hi there,

    Make sure you have compiled all the add-ons option labels (if possible send me a screenshot of the configuration).

    If you have set them, please try to switch theme with a default one, if it works so the problem is related to a custom WooCommerce template used by theme.
    In this case try to contact the theme developers to add the compatibility.

Viewing 3 replies - 1 through 3 (of 3 total)

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