Not working properly

Resolved Anita C
(@mymothersdaughter)

1 year, 1 month ago

I tried this for the first time yesterday and last night and I would love it but it’s not clearing the cache and actually stays wide open for people to see a site without being prompted for the password. I’ve toggled the caching button back and forth cleared my SiteGround cache multiple time including from the server side and the site is still being left open for me and other. The login only shows up sometimes and not all the time. I’m on the latest version of WordPress and have no other plugins that would conflict.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Muhammad Usama Azad
(@usamaazad99)

1 year, 1 month ago

Hi @mymothersdaughter ,

I hope you are doing well,

Thank you for reaching out to the WP Experts Support Team. I’m glad to assist you today.

I will discuss your query with our Technical Team, then I will get back to you.

I appreciate your patience.

Thanks & Regards,
WP Experts Support Team

Plugin Support Muhammad Usama Azad
(@usamaazad99)

1 year, 1 month ago

Hi @mymothersdaughter ,

I hope you are doing well,

I appreciate your patience. It seems to be a cache issue, and you can resolve it using the “Advance Cache Fix” function. I suggest starting with the “Use Transient” option to address the caching problem. I’ve attached a screenshot to guide you through the process.

Screenshot

Once you’ve made these changes, please let us know how it goes. Your feedback is greatly appreciated and will help us improve the plugin further.

Best regards,
WP Experts Support Team

Plugin Support Muhammad Usama Azad
(@usamaazad99)

1 year ago

Hi @mymothersdaughter ,

We hope this message finds you well.

We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

Warm regards,
Support Team – WP Experts

Thread Starter Anita C
(@mymothersdaughter)

1 year ago

I have toggled that off and on numerous times. People who have never visited this site before were still not presented with the password page. They saw the actual site. Feel free to close this as I’ve removed the plugin and will no longer need it.

Viewing 4 replies - 1 through 4 (of 4 total)

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