Not working with caching enabled

  • Resolved Michel Schonhage

    (@jun-e-jay)


    5 years, 10 months ago

    Hi. We are using your plugin but it doesnt seem to work 100% with caching enabled? It there any setting within the plugin to make sure he works 100% when caching is enabled? The popup shows ones and then he goes into cache and never shows again. We have free version from ww.wp.xz.cn.

    That’s because of cookies. Check of our docs for closing and conversion cookie -> We changed cookies but it still doesnt work. Can you please help?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • gonzalesc

    (@gonzalesc)

    5 years, 10 months ago

    Hi.
    What is the cache plugin you are using?

    Try to change the “ustom URL” rule by the “Page Type” rule equals to Front Page.

    Regards

    Plugin Author Damian

    (@timersys)

    5 years, 10 months ago

    Hi @jun-e-jay it seems to be an issue in your site that is preventing admin-ajax.php to execute.
    That is default wordpress url for ajax requests and your site it’s redirecting it to /home.
    I would start by deactivating other plugins to see if any is affecting admin-ajax.php

    Thread Starter Michel Schonhage

    (@jun-e-jay)

    5 years, 10 months ago

    Hi, where do you see this error with admin-ajax.php? Because the whole website works fine as far as I can see?

    Hope you can guide me a little bit, so we can get this popup to work 🙂

    Plugin Author Damian

    (@timersys)

    5 years, 10 months ago

    I checked the network console in the browser developers tools to see the ajax request and I saw that error.

    Thread Starter Michel Schonhage

    (@jun-e-jay)

    5 years, 10 months ago

    Strange, because I dont see this? Any way you can help with this if I sent you login, etc?

    Plugin Author Damian

    (@timersys)

    5 years, 10 months ago

    Sure, but i will deactivate plugins etc to find the cause. If you are ok with that send me login in ouir website contact form

    Thread Starter Michel Schonhage

    (@jun-e-jay)

    5 years, 7 months ago

    So sorry for my late reply! Where can I send the wp-admin login so you can take a look?

    Plugin Author Damian

    (@timersys)

    5 years, 7 months ago

    You can send it in the contact form of https://wppopups.com

Viewing 8 replies - 1 through 8 (of 8 total)

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