Hi Tiffiny, I see the problem. Thank you for bringing it to my attention. I’ll put out a fix today.
The problem should be fixed in version 4.3.3 which I just released.
That was incredible & so fast, THANK YOU!
Follow-up question. In Chrome my videos show a black bar across the top & the bottom, in Safari they do not. Any suggestions to remove them?
Your thumbnails are a different aspect ratio than the videos. The videos are 320×240, which is 1.33:1 and the thumbnails are 1800×1200 which is 1.5:1. If you resize and crop your thumbnails to maybe 640×480 it should look a lot better. I don’t see any black bars while the videos are playing in either browser, although the video player is constantly showing a loading icon in Safari and the volume button is dropping below the player because it’s so small. It looks like I’m going to have to revise the way I deal with the player icons when videos are displayed that small.
Also, it’s not a great idea to use .mov files on the web these days. You never know what weird thing is going to happen. The problem you were seeing at first is because I hadn’t tested the latest version of the plugin with .mov files. I’m still trying to support them because I know people still use them, but you’ll have more universal playback with mp4s. For example, my Android phone can’t play the videos on your site. The good news is you don’t have to re-encode. You can just change your .mov filenames to .mp4.
