Not working with Elementor + Hello theme

  • Resolved barrycrous

    (@barrycrous)


    4 years, 12 months ago

    Hi, this plugin does not seem to be compatible with the latest Elementor Pro + Hello Elementor theme. Once a video is added, the thumbnails are duplicated and adds the website’s favicon has the video’s thumbnail.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Andreas Andrews

    (@andreasandrews)

    4 years, 11 months ago

    I’m also using Elementor Pro + Hello theme and it broke the main product page, makes it use a different looking template and also doesn’t allow the image gallery to work if trying to get around the issue by creating a new product page template from scratch using the theme builder. The gallery displays incorrectly during editing, and the gallery doesn’t show up at all on the preview/live page.

    When initially testing without using the theme builder, and just using the pre-existing product page Woocommerce template, I found the thumbnails were displaying correctly in that case, but couldn’t see the thumbnails to see what they look like when doing it via the Elementor+template method.

    I’ve emailed Nikil to ask for support, but will be following/updating this thread also.

    • This reply was modified 4 years, 11 months ago by Andreas Andrews. Reason: clarification
    • This reply was modified 4 years, 11 months ago by Andreas Andrews.
    Thread Starter barrycrous

    (@barrycrous)

    4 years, 11 months ago

    Thank you for checking this Andreas. I’ve created a static single product page with the default Woocommerce template and it seems to work as expected:

    https://boendoes.co.za/video-test/

    Obviously the conflict is between this plugin and Elementor’s Product Images widget. Do you also see different classes and inline styling being applied to the thumbnail wrapper:

    Default classes: slick-track flex-control-nav techno_stop_slide
    Elementor classes: slider nickx-slider-nav

    And classes on the video’s li:

    Default classes: video-thumbnail slick-slide slick-active
    Elementor classes: video-thumbnail

    The thumbnail li’s is also missing a wrapping ul.

    Cheers

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    4 years, 11 months ago

    Apologies..
    our plugin does not work on WooCommerce pages edited with help of any page builders (Divi Builder, Elementor Builder etc.)
    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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