Nota working

  • Resolved fsan2val

    (@fsan2val)


    5 years, 5 months ago

    Hello and congratulations complement, it is one of the best. Lately the plugin is not working, it does not register the tickets, it works when it wants. and many customers complain about not being able to enter. before it worked fine thanks for your help

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Nikhil G

    (@nsgawli)

    5 years, 5 months ago

    Hello,

    It may conflict with some other plugin or theme. You can troubleshoot this yourself by disabling all plugins and activating them one by one. This way you will find the plugin causing the conflict. The same applies to the theme, if you didn’t find conflict with any plugin, try changing the theme and if the issue is gone, it is a conflict with your theme. Please note, the theme should not be changed directly on the live server, sometimes you may lose settings.

    If that does not resolve the issue then please create a ticket on our support page.

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