Nothing works

  • mrzpro

    (@mrzpro)


    10 years, 9 months ago

    Dear all, I installed the plugin and I choose all languages and made alla customization but, nothing happens. In the back-office it seems to work properly but in the front-office when I click on the button translate a big grey column appears….. and flags appear for a moment on the second click!!!

    What can I do to fix this problem?

    https://ww.wp.xz.cn/plugins/google-language-translator/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Rob Myrick

    (@rm2773)

    10 years, 8 months ago

    Hi mrzpro, this could be some type of theme issue, but I wouldn’t be able to tell unless we troubleshoot the issue. Would you like me to take a look?

    You can contact me directly here and provide link to your website, and even better, create a login/password so that I can see behind the scenes:

    http://wp-studio.net/contact/

    Thanks so much for using the plugin, Rob

    Thread Starter mrzpro

    (@mrzpro)

    10 years, 8 months ago

    Hi Rob, I sent you all the info to control/verify if there is any problem connected to the theme or other plugins but
    till now I have no info
    Can you update me?

    Thanks

    Rob Myrick

    (@rm2773)

    10 years, 8 months ago

    Hi mrzpro,

    I sent you an email yesterday about the login credentials not working. Can you double-check those details and update me by email. I will fix today for you.

    Thanks so much!

    Rob Myrick

    Thread Starter mrzpro

    (@mrzpro)

    10 years, 8 months ago

    Hi Rob, I did checks and sent back the confirmation
    Do you have any info?

    Thanks

    Thread Starter mrzpro

    (@mrzpro)

    10 years, 8 months ago

    Hi, I forgotten to say I tried also to deactivate all plugins but nothing changed.

    Rob Myrick

    (@rm2773)

    10 years, 8 months ago

    Hi mrzpro,

    Your issue is fixed now. Please check your site and see if it’s working properly for you. I will help further if needed.

    Thanks for your patience 🙂

    Rob Myrick

Viewing 6 replies - 1 through 6 (of 6 total)

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